Harbour Heights Hotel - Poole

ex. FJB Collection - Harbour Heights

Haven Road 73, Poole, United Kingdom, BH137LW  show map
 4 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Harbour Heights Hotel - Poole

Free Wi-Fi

Free Wi-Fi in rooms

Parking

GBP 10 per day

Luggage storage
24-hour

Late check-in

24-hour reception

24-hour room service

Food/ Drinks

Bar/ Lounge area

A la carte restaurant

Coffee/Tea in lobby

Snack bar

Coffee shop

Swimming pool
Spa and relaxation

Jacuzzi

Laundry

Overview

Harbour Heights is a 4-star spectacular hotel offering a designer accommodation within easy reach of Oceanarium, Pavilion Theatre and Studland beach and Nature Reserve. The property opened in 1924 and features traditional architecture.

The hotel boasts tranquil location not far from a museum, a castle and a lighthouse as well as parks and hills. Poole city center is 5 km away.

Quick access to restaurants and an oceanarium is provided.

Bournemouth International airport can be reached in 15 minutes by car from Harbour Heights Hotel.

Rooms

There are 38 rooms including double room and deluxe room in Harbour Heights Hotel, where guests can enjoy a superb view of the sea and make use of a private safe, a dressing area, central heating, pay TV and a sofa. Some rooms come with a view of Poole Harbour. They feature standard décor and classical bespoke furniture.

Eat & Drink

Breakfast is available from 07:00 till 09:00. Contemporary dishes are served in the popular restaurant on site. Guests are invited to the Lively bar to unwind with a drink. Terrace Bar at The Sandbanks and Jazz Cafe are located within 500 meters away.

Services

Aside from a safe deposit box, a luggage storage and a designated smoking area, guests can make use of concierge service, newspaper service and laundry.

Relax

On-site children facilities feature babysitting and cots. Various activities, including canoeing, sailing and windsurfing, are available on site.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

private parking is possible on site at GBP 10 per day.

Number of floors:   4.  Number of rooms:   38.

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Facilities

General

  • Non-smoking property
  • Free Wi-Fi
  • Paid parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Late check-in
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • Children are welcome
  • Luggage storage
  • Elevator
  • Souvenir shop
  • Coffee shop
  • Multilingual staff

Sports & Fitness

  • Wind surfing
  • Canoeing
  • Sailing
  • Golf course

Services

  • 24-hour room service
  • Housekeeping
  • Bicycle rental
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • Half board
  • In-room breakfast
  • A la carte restaurant
  • Snack bar
  • Bar/ Lounge area
  • Coffee/Tea in lobby
  • Catering service

Meeting facilities

  • Business center
  • Meeting/ Banquet facilities
  • Business services
  • Secretarial service
  • Projector
  • Fax/Photocopying

Children's facilities

  • Paid cribs/ Baby cots (on request)
  • Paid babysitting/ Child services

Leisure facilities

  • Swimming pool
  • Jacuzzi

Room view

  • Harbor view

Room facilities

  • Free Wi-Fi in rooms
  • In-room air conditioning
  • Individual heating
  • Sitting area
  • Dressing area
  • Terrace
  • Balcony
  • Tea and coffee facilities
  • Turndown service
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Steam shower
  • Bathtub
  • Hair dryer
  • Bathrobe
  • Room toiletries

Self-catering

  • Refrigerator

Media

  • Flat-screen TV
  • Direct dial telephone
  • Radio
  • AM/FM alarm clock

Room decor

  • Carpeted floor

Policies

Check-in

  • from  3 pm

Check-out

  • until  11 am

Children and extra beds

  • All children under the age of 3 may stay at the price of GBP 5 per person per night in an extra bed. 
  • Maximum capacity of extra beds in a room is 1. 

Pets

  • Pets are not allowed.

How to reach hotel

hotel Harbour Heights Hotel - Poole Poole location
Show big map »

Hotel Address:

Haven Road 73, Poole, United Kingdom, BH137LW

Get directions
City Center
  • Poole
    2.6 mi
Airports
  • Bus stop
    2.0 mi
Restaurants
  • Jazz Cafe (cuisine: Contemporary, European, British)
    1600 ft
  • Terrace Bar at The Sandbanks
    1500 ft
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  11 am
  • Number of floors:
    4
  • Number of rooms:
    38

Hotel Awards

UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

According to guest reviews, the hotel has been rated as
Best Luxury Hotels in United Kingdom

Use Badge

Rooms and availability

Harbour Heights Hotel photos Room
Standard Double Room
Bed type: Double bed or Double bed or Twin beds or 1 Double bed and 1 Single bed
Size: 295 sq. feet
Check Prices
  • Free Wi-Fi
  • Air conditioning
  • Private bathroom
  • — Less information+ More information

DOUBLE STANDARD

Room facilities
    Harbour Heights Hotel photos Room
    Deluxe Room
    Bed type: Double bed
    Size: 455 sq. feet
    Check Prices
    • Free Wi-Fi
    • Air conditioning
    • Private bathroom
    • — Less information+ More information
    Room facilities

      How to reach hotel

      hotel Harbour Heights Hotel - Poole Poole location
      Show big map »

      Hotel Address:

      Haven Road 73, Poole, United Kingdom, BH137LW

      Get directions
      City Center
      • Poole
        2.6 mi
      Airports
      • Bus stop
        2.0 mi
      Restaurants
      • Jazz Cafe (cuisine: Contemporary, European, British)
        1600 ft
      • Terrace Bar at The Sandbanks
        1500 ft
      Hotel information
      • Check-in:
        from  3 pm
      • Check-out:
        until  11 am
      • Number of floors:
        4
      • Number of rooms:
        38

      Hotel Awards

      UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

      According to guest reviews, the hotel has been rated as
      Best Luxury Hotels in United Kingdom

      Use Badge

      Harbour Heights Hotel Location

      Legend
      • Current hotel
      • Hotels nearby
      • Other hotels
      • Airports
      • Underground stations
      • Train stations
      • Parks
      • Tourist attractions
      • Museums
      • Convention centers
      • Stadiums
      • Food and meals
      • General

      Hover above the icons to see hotel photo and details.

      Click the hotel to go to the main hotel page.

      Route Planner
      Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

      What's nearby

      Tourist attractions

      • Sandbanks - Milford-on-Sea - 2300 ft
      • Study Gallery - 2.1 mi
      • Poole Fest - 2.2 mi
      • Poole Quay - 2.4 mi
      • Boat Trips - 2.4 mi

      Places of interest

      • Poole Magistrates Court - 2.0 mi
      • Parkstone Trades & Labour Club - 2.2 mi
      • Sea View - 2.3 mi
      • Signpost - 2.3 mi
      • BMI The Harbour Hospital - 2.4 mi

      Convention centers

      • Sandbanks - 1.4 mi
      • The Lighthouse - 2.4 mi

      Sport related

      • Fishing Trips - 2.4 mi

      Amusement

      • Bowlplex Bowling Centres - 1.9 mi
      • BowlPlex - 1.9 mi
      • Mr Kyps - 1.9 mi
      • Gus Gorilla's Playground - 2.0 mi

      Monuments and Landmarks

      • Brownsea Castle - 1.4 mi

      Museums

      • Branksome Dorset Provincial Masonic Museum - 1.9 mi
      • Life Boat Museum - 2.3 mi

      Parks

      • Brownsea Island Nature Reserve - 1.3 mi
      • Baiter - 1.9 mi

      Arboretum, Green spaces, Zoos

      • Studland beach and Nature Reserve - 1.7 mi

      Theaters

      • Lighthouse - 2.4 mi

      Local attractions

      • Shell Bay - 1.7 mi
        Ferry Rd, Studland
      • Sandbanks - 2.2 mi
        PooleEngland
      • Eileen Soper's Illustrated World - 2.5 mi
        The Swan. Old Orchard, Poole
      • Studland beach and Nature Reserve - 1.8 mi
        Ferry Road, Studland, Poole
      • Bournemouth Beach - 2.5 mi
        BournemouthEngland

      Near the hotel

      • Compton Acres - 2800 ft
        164 Canford Cliffs Road, Poole

        Restaurants nearby

        • Jazz Cafe - 1600 ft

          Address: 28 Shore Road
          Phone: +44 (0)1202 708 346

          Cuisine: Contemporary, European, British
          Price Range: USD 18 - USD 34

        • Sandbanks Brasserie at The Sandbanks - 1700 ft

          Address: 15 Banks Road, Sandbanks
          Phone: 01202 708621

          56% likes this, based on 48 reviews
          Cuisine: English
          Price Range: USD 16 - USD 49

        • New Beehive Hotel - 2600 ft

          Address: 53 Cliff Drive

          Cuisine: International

        • Terrace Bar at The Sandbanks - 1500 ft

          Address: 15 Banks Road
          Phone: 01202 707377

        • Harbar Restaurant, Harbour Heights Hotel - 2500 ft

          Address: Haven Road
          Phone: 0845 337 1550

          65% likes this, based on 108 reviews
          Cuisine: European

        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          4
        • Number of rooms:
          38

        Hotel Awards

        UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge

        Hotels nearby
        Cities nearby

        Harbour Heights Hotel Reviews

        Guest reviews are submitted by our customers after their stay at Harbour Heights Hotel

        Average guest rating

        7.6out of 10
        Fabulous
        Based on 130 reviews

        Rating by category:

        Rooms
        8.0
        Value
        9.0

        Guest reviews

        • Single
          7.0

          The location and views from the sea facing room. The service was sound, as experienced at the other FJB hotels.

          A small but important inaccuracy in the dining times but the problem was corrected. The room was a tad on the 'cosy' side.

        • Older travelers
          7.4

          we enjoyed the ambience of harbour heights. very relaxing. just what we were looking for.

        • Older travelers
          8.2

          Terrace with views were beautiful.

          Bit stingy with complimentary toiletries. No shampoos, no shower caps.

        • Older travelers
          10.0

          Excellent room, excellent food and excellent staff.

        • Older travelers
          8.2

          Relaxing location and superb setting

        • Older travelers
          5.8

          The location and views

          Having paid a pricey room rate we were very disappointed to be allocated a room with no sea view despite requesting this and even more disappointed that there was a noisy air conditioning unit fitted to the wall outside our room window which made sleeping almost impossible. I complained to the night desk and the unit was switched off. We were moved to a room with a sea view for our second night which was an improvement. We would stay here again but only if we had a guarantee of a sea view room as this is the best feature of the hotel and these are the best rooms. Service in the restaurant/bar not what I would expect from a hotel charging the room rates charged here.We seemed to be ignored at times and had to seek out service. Finally, I could not help overhearing a conversation between staff at reception when checking out mentioning a wedding party staying for the same nights as us had been granted free rooms for the first night of our stay and a reduced room rate for the second night. Explains some of the service issues and why we could not get the sea view room we requested despite having actually paid to stay there. I know these types of commercial decisions are taken but please don't talk about them in front of other paying guests. If considering staying again I would check first if any private functions are being held during my stay.

        • Older travelers
          6.4

          The view from the hotel balcony and restaurant was spectacular. The food was well prepared and served with good attention to guests' requirements. It was a pity that other services did not match-up to the meal experience. (see below)

          There appeared to be a lack of staff available at the time to take our orders for the meal. Had to seek out a staff member to ask for the menus and again search to get someone to take our orders. We had booked a table for 11 people for 7pm (only 10 turned up) and although there was a slight delay on our part, in sitting down at 8pm, I expected a little more attention than we got, bearing in mind the number in our party.

        • Older travelers
          7.4

          We were very lucky to have lovely weather, we had Dinner on the Terrace over looking the Sea with Live lounge style music - magical.Very good Bath sheets, very soft. Good quiet Air conditioning.

          Like any Hotel in a Beautiful position with glourious weather the staff struggled to cope at times.

        • Older travelers
          9.6

          The ambiance and setting are idea for a romantic luxury weekend, food and staff are wonderful and attentive. Up-graded to Harbour view which was well worth the extra charge.

        • Older travelers
          7.4

          The location with stunning views over Pool Harbour and Sandbanks. The room was spacious, comfortable and well equipped. Lovely big comfy bed.

          We were a little disappointed that all of the indoor lounge area, except for one sofa, was closed off for a private function. There was nowhere else inside for us to sit and we didn't actually see anyone occupying the reserved space whilst we were there which was a bit annoying. However, we found a sheltered spot outside and enjoyed the magnificent views from there.

        • Single
          7.0

          The stunning veiw from the terrace over Poole Harbour

        • Older travelers
          9.2

          My wife and I found it a good location to recapture a slice of our youth as we visited several places with strong memoriesf or us. It was handy for Bournemouth, Poole and the Isle of Purbeck by car or even by public transport and foot with a little bit of fortitude and planning. So town, country or seaside the Harbour Heights is a handy hotel. The staff were helpful and the views and local walks were excellent. The hotel staff gave the whole hotel a warm feel not at all impersonal.

          The summertime prices might stretch our budget but we we happy with the winter time rates and the weather was good.

        • Older travelers
          8.2

          stunning views from most areas over looking poole harbour

        • Older travelers
          7.0

          A good location, tasty breakfast and pleasant and courteous staff.

          Car parking is tight. Our room was very noisy - due to a nearby a/c unit and paper thin walls. We could hear the people in the room next door quite clearly.

        • Older travelers
          9.2

          Very roomy and well equipped suite. High quality food, both lunch and dinner. Wiater service very professional ie. attentive but not obtrusive. Splendid location with stunning views. Very pleasant reception staff both at arrival and departure.

        How to reach hotel

        hotel Harbour Heights Hotel - Poole Poole location
        Show big map »

        Hotel Address:

        Haven Road 73, Poole, United Kingdom, BH137LW

        Get directions
        City Center
        • Poole
          2.6 mi
        Airports
        • Bus stop
          2.0 mi
        Restaurants
        • Jazz Cafe (cuisine: Contemporary, European, British)
          1600 ft
        • Terrace Bar at The Sandbanks
          1500 ft
        Hotel information
        • Check-in:
          from  3 pm
        • Check-out:
          until  11 am
        • Number of floors:
          4
        • Number of rooms:
          38

        Hotel Awards

        UKHOTEL AWARDSRecommendedPooleHarbour Heights Hotel

        According to guest reviews, the hotel has been rated as
        Best Luxury Hotels in United Kingdom

        Use Badge